Planned service
Business Email
without the fog.
Business email uses your organisation's domain after the @ symbol. It can be supplied with hosting or by a specialist email platform; the right choice depends on collaboration, administration, retention and support needs.
Who it is for
A sensible fit for:
- ✓Businesses moving away from personal addresses
- ✓Teams adding or reorganising mailboxes
- ✓Website owners changing host without changing email
- ✓Organisations comparing bundled and specialist email
The problem to solve
Less uncertainty around the parts that matter.
A good service is not a long feature list. It removes the operational gaps that leave a small business exposed.
- Website migrations interrupting unrelated email
- Weak account recovery arrangements
- Unclear mailbox ownership when staff leave
- Messages failing authentication checks
Before you choose
Questions worth asking.
Separate dependencies
Map email records before a hosting move so a website change does not accidentally redirect mail.
Authentication
SPF, DKIM and DMARC help receiving systems assess authorised mail; they require careful configuration.
Administration
Plan account creation, recovery, offboarding and access security from the start.
Our intended approach
Clear scope. Calm process.
- 1Treat email as its own business system
- 2Document DNS records before making changes
- 3Recommend an arrangement based on needs rather than forced bundling
- 4Explain security and recovery responsibilities clearly
Useful language
Three terms to know.
- MX record
- A DNS record that directs incoming mail for a domain.
- SPF
- A DNS-based policy listing systems authorised to send mail for a domain.
- DMARC
- A policy and reporting mechanism for mail authentication alignment.
Related guides
Read before you decide.
Questions, answered
Business Email before launch.
Must email and hosting use the same provider?
No. They can be together or separate; the important part is correct DNS and clear administration.
Will changing web host stop email?
It should not if mail is separate and its DNS records are preserved, but that must be checked before the change.
Interested in business email?
Tell us what you may need. We’ll email you when the relevant service is ready and its scope is confirmed.